Imperial® Gown Restoration Co.
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1 - ASK how long they have been in business. Do they
accept ordinary drycleaning? Who recommends them? How many locations do they
have? What regions do they serve?
...Founded in 1947, Imperial
restores and preserves gowns only. We are recommended by
many of the finest design houses, retailers , writers, curators and
drycleaners in the world. Imperial serves every state from a single, province and continent
from a single, state-of-the-art facility. This guarantees a unique, high standard of quality to every bride,
everywhere. Local, chain, or multiple location care-providers cannot assure this high
standard.
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2 - ASK if they require that
you sign a "Release" or a "Disclaimer". You should never be asked to sign any
document that says they are not responsible for damage to your gown.
They must guarantee that they will not melt or damage your beads,
appliques, fabric or trims.
...Imperial
guarantees every fabric and every sewn or glued bead, sequin or trim. Imperial
never requires that you sign any release or waiver which would allow us or
anyone to mishandle or damage your gown in any way.
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3 -
ASK if they include all accessories, such as your
headpiece, veil, garter, etc. and at what additional charge. May "bridal
gown cleaners" add extra charges for each additional item.
...Imperial always
has and always will include these items as free part of our standard, high quality
Full service.
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4 - ASK about their
preservation boxes. Demand that only properly sized, certified pH-neutral boxes
or acid-free boxes, packaging materials and desiccants be used for the
safety of your gown.
...Imperial
certifies that correctly sized pH-neutral materials and desiccants are used in
every gown perservation.
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5 - ASK if they guarantee
that hidden stains like perspiration or white wines will be removed.
hidden stains can turn yellow within a very few years. ASK
if they allow you to \unseal and inspect your gown - whenever you wish -
to see that it has remained clean and preserved.
...Imperial's
wetcleaning techniques remove hidden stains that
most drycleaning misses. We allow you to unseal and inspect your gown, in your
own home at any time in the future, without harming your gown or your
warranty.
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6 -
ASK to see a copy of their warranty! Do not accept any warranty that
limits your right to unseal the box to inspect your gown! Do not accept
"Lifetime" or "Refund" warranties! (Whose
"lifetime" do they mean?) A genuine professional will give you
a Replacement Value warranty, which covers you gown for an unambiguous,
specifically stated number of year!*
...Imperial's
gown preservation warranty sets the standard for
safe, proper and consumer-friendly protection. Only Imperial allows
you to unseal your preservation box without compromising your Replacement Value
Warranty.
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7 -
ASK about price. If they charge one price for any gown, they are
doing all gowns one way. Different fabrics, trims & stains require
different care and should have varying prices. You save nothing if you
pay less, but your gown is damaged by improper or unprofessional care!
...Imperial's Full
Service prices vary from gown to gown - as they should - due to the
specialized care required for various styles, fabrics, trims, and stains.
Every gown is evaluated and quoted at no cost and at no obligation.
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See
Imperials unique Replacement Value Warranty
CALL FOR YOUR NO-COST, NO-OBLIGATION CONSULTATION
AND QUOTE FROM ANYWHERE IN NORTH AMERICA!
1-800-WED-GOWN (or 703-573-GOWN)
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